Refund policy

At GeoCore Labs, all sales are final. We do not offer refunds or returns unless your order arrives damaged.

If your item arrives damaged, contact us within 48 hours of delivery at [your support email] with:

  1. Your order number

  2. Clear photos of the damaged product

  3. Photos of the shipping packaging

If approved, we will offer either:

  1. A replacement product, or

  2. A refund to your original payment method

Claims submitted after 48 hours of confirmed delivery may not be accepted.

GeoCore Labs reserves the right to deny claims that do not include sufficient evidence of damage, signs of misuse, or damage reported outside the required window.